Many analysts, including myself, have repeatedly written about us having entered a new normal, which is enforced by a so-called green swan event – an event that according to BIS is “extremely disruptive and that could be behind a systemic crisis” (brackets set by Thomas Wieberneit). Supply chains ar...
Blog tagged as Customer Engagement Management
Customer Experience in Times of Remote Work
05.20.20 8:27 AM - Comment(s)
Zoho - A True Unicorn
03.02.20 11:06 AM - Comment(s)
End of January Zoho held its 2020 Zoho Days, an analyst summit, which I was happy to attend, along with more than 60 colleagues, as the only analyst from Germany, as it seems. Sadly, it took me quite a while to complete this – Zoho deserves a faster commentare. But hey, let’s look forward and get ro...
Clouds, Data Models, and Experiences - Three Entities, One Topic
12.02.19 12:00 PM - Comment(s)
After having covered some press releases about new releases and commenting some interesting organizational changes it is time to have a look at another topic – the need for consistency in a suite of cloud products. Consistency not only in the most obvious part of a family of products and solutions –...
Clash of Titans - The War Cry: Oracle and Salesforce
09.11.18 9:29 AM - Comment(s)
More Food for Thought
In the last article Clash of Titans – Microsoft and SAP weigh in of this little series, I discussed the strategy of two of the big four and how they are positioned in the platform play of the business software titans – and others. This article covers the other two: Oracle and S...SAP acquires CallidusCloud - A Snap Analysis from Down Under
02.01.18 1:23 PM - Comment(s)

