Blog tagged as Kustomer

Salesforce, Slack, Facebook, Kustomer - the big epiphany

12.15.20 5:29 PM - By Thomas Wieberneit - Comment(s)

In the last few days two really interesting acquisitions caught my eye. The obvious one that hardly could be missed, is Slack being acquired by Salesforce for a whopping $27.7 bn, which, to put it into perspective, is $2.2 bn more than Salesforce forecasts as its revenue for the upcoming fiscal year...

Kustomer - A New Kid on the Customer Service Block

12.12.16 4:11 PM - By Thomas Wieberneit - Comment(s)
Sparked by an article by Bob Thompson, titled You had me at “Treat Customers as People” about Kustomer, a new kid on the customer service block, I ventured to reach out to founder Brad Birnbaum and his team to get some more information. After all the customer quadrant of software is quite crowded, a...

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