Blog tagged as Communication

Together, Zoom and Five9 shape a new market

07.23.21 3:15 PM - By Thomas Wieberneit - Comment(s)

The News

On July 18, 2021, Zoom Video Communications, Inc. announced the acquisition of Five9, Inc. in an all-shares transaction. The transaction values Five9 at around $14.7 billion.

According to the press release “the acquisition is expected to help enhance Zoom’s presence with enterprise customers ...

Salesforce in Acquistion Talks with Slack - Good News or not?

11.26.20 4:30 PM - By Thomas Wieberneit - Comment(s)

The News

Today various media outlets broke the news that Salesforce is in advanced talks with Slack Technologies about a possible acquisition. The news had two effects: Slack stock went up nearly 40 per cent during trading hours while Salesforce stock loses out by 5 percent, which basically says that...

Why the Phone is Dead - And How to Accommodate for It

12.20.16 1:35 PM - By Thomas Wieberneit - Comment(s)
As our (digital) lives circle more and more around mobility, and consequently the mobile phone, the questions around communication-, and in particular around service- and support channels become more interesting by the day. Facebook triggered what can be dubbed a little revolution when opening its m...

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