Blog tagged as AppExchange

Only Is a Great Word For B2B Customer Focus

04.07.21 5:43 PM - By Thomas Wieberneit - Comment(s)

This post is a guest piece from Richard Rosen, CEO and founder of Fastcall, a Salesforce CTI vendor and one of my clients. I was talking with Rich about customer focus for focused businesses in a crowded market, and our talk drifted into how limits aren’t a bad thing.

Our chat was fun. It was deep. ...

How to make Salesforce AppExchange meet its potential

02.02.21 2:52 PM - By Thomas Wieberneit - Comment(s)

For a few months now I have the pleasure of frequently interacting with Richard Rosen of Fastcall, a company that exclusively focuses on extending Salesforce with CTI software. Rich is a firm advocate of focusing on one ecosystem and to not serving multiple ones. As such he is a friend of Salesforce...

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