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Consulting Services for Enterprise Technology Buyers

Unlock your CRM, CX and AI Potential for Profitable Growth

Your technology holds the key to immense growth, but its full potential is often untapped. As your strategic partner, we embed over 30 years of deep industry experience into your team to find and unlock that hidden value. Together, we build a clear, actionable strategy that transforms your CRM, CX, and AI capabilities from a cost center into your most powerful engine for profitable growth.

Unlock your CRM, CX and AI potential for profitable growth

Our services for CX technology buyers

We can help your business thrive

Our tailored solutions are designed to foster your growth and drive success for your business.

Get Unstuck, Fast

You have a specific challenge with your CRM or CX strategy or system but do not want a long-term engagement?

Book a targeted power-hour to tackle your specific problem. Walk away with the actionable clarity you need to move forward.


How we can help you

Increase CRM success: Gain a deep understanding how you can improve your CRM's implementation success.


Future-proofing your strategy: Identify relevant trends and take strategic decisions confidently.

Unleash your CRM

Your CRM System is not working for you? Its adoption rate is low?

With our proven process we help you identify potentials and increase your CRM momentum in as little as six weeks.


Software Selection

You need a CRM system to support your sales, service, or marketing operations?

Using our proven, lightweight software selection process, we help you selecting the right solution for your needs.


AI Readiness Check

You want to improve your business processes using AI and do not know where to start?

We identify the most promising processes to start with based on your business priorities and risk profile using our proven assessment service.


IT Architecture Review and Roadmapping

Your system landscape seems overly complicated or outdated?

We competently review your landscape, identify improvement opportunities and future landscape states that reduce complexity and improve business agility.


CRM Process Design

Your processes do not work for you and you need expert advice?

With our decades long experience in process design and enterprise architecture, we help you creating cutting edge processes that your users will love.

Fractional CX Director

Need a fractional CX director to drive your CRM and CX initiatives?

We help you leading your initiatives to success, leveraging our decades-long CRM and CX leadership experience. We can even identify, build, operate or migrate your existing systems, supplying CX leadership, technical or functional leads. We help you closing the customer lifecycle loop focusing on customer definition and  journey, deriving technology and skill sets.


Our expertise drives your success