Advisory Services for CX Technology Vendors
Drive Growth with a Winning Product & GTM Strategy
Independent market insight and roadmap validation to sharpen strategy, break through the noise, and accelerate revenue growth.

If any of this is true, you're leaving revenue on the table
Your message gets lost in a crowded CX tech market
Buyers doubt your claims because validation is weak
Your roadmap is drifting away from what customers actually need
You're not on the radar of analysts/influencers/parters that move deals
What you get
Credibility, clarity, and pipeline leverage
Outside-in market perspective to confirm where you win - and where you don't
Stronger positioning and messaging that lands with real buyers
Roadmap confidence and prioritization with market impact
Thought leadership that creates demand and not "content for content's sake"
Independent and battle tested
Deeply researched, independent advisory that cuts through the noise
More than 30 years of executive expertise across enterprise software & consulting
A vendor and buyer perspective

Ray Asuncion, Manager, Stategic Advisors
I had the pleasure of working with Thomas Wieberneit as the moderator for a recent panel discussion, and it was a fantastic experience. What stood out to me most was how he went beyond the script, steering the conversation in a way that made it more dynamic and thought-provoking. Instead of just moving through pre-set questions, Thomas really dug into the topics, encouraging a real discussion rather than just quick, surface-level responses.
His ability to keep the conversation engaging and natural while still hitting key insights made all the difference. As a panelist, I really appreciated how he created space for meaningful dialogue rather than just structured Q&A. His deep understanding of the industry, combined with his ability to ask the right questions at the right time, kept the discussion flowing effortlessly.

Sarita Kincaid, VP Corporate Communications
Thomas brings an unusual mix of industry analyst-meets-consultant to his guidance and engagements. I especially value his deep knowledge of both GTM levers (partners, channels, and routes to market) and his technical acumen. I recommend him to vendors looking for strategic insights for roadmap, product development, and market development, and to end-users looking for expert guidance on CRM purchases and deployments.

