The Architect of your CRM, CX and AI advantage
For more than 30 years, Thomas Wieberneit has been the force that aligns business needs with technology results. As an internationally renowned technology analyst and consultant, he draws on a unique background in development, consulting, and quality management to solve the toughest challenges in the CRM and CX industry, and beyond. Whether guiding a software vendor's market strategy or an enterprise's technology choice, Thomas delivers a clear, actionable path to achieving maximum value and a sustainable competitive edge.
An Architect of Growth and Transformation
Thomas is an executive, entrepreneur, and technology analyst who excels at turning complex challenges into business success. With a distinguished 30-year career in the software and consulting industries, his unique strength lies in a holistic understanding of technology, forged through hands-on leadership in development, quality management, and C-level advisory.
A Proven Builder and Entrepreneur
Thomas has a consistent track record of building successful ventures from scratch. He created and scaled the CIBER ANZ CRM consulting practice, making it a profitable division in its inaugural year. As an entrepreneur, he led the development of the Epikonic mobile-social engagement platform as a bootstrapped SaaS startup. He has also built a test competence center in India and founded his own successful boutique consulting companies as well as served as an advisory board member of several technology startups .
An Expert in Strategic Execution
His goal-oriented approach allows Thomas to design and implement transformational change. He successfully reorganized and drove the strategic development of SAP's Montreal-based CRM development center and has a history of delivering complex, enterprise-scale projects on time and on budget. An innate strategist, Thomas possesses a rare ability to translate technical information into clear business drivers, guiding critical discussions with C-suite and executive stakeholders.
