As a consequence of an organizational stuff up we had a CRMKonvo that was even better than could be expected in our wildest dreams. Our guests Sheryl Kingstone of 451 Research and Laurie McCabe of the SMB Group have a lot of data and insight to share about data driven experiences and what the digita...
Blog tagged as Intelligent Enterprise
The "New Normal" and Data Driven Experiences
03.09.21 9:39 AM - Comment(s)
SAP throws the CX Glove
10.25.20 7:43 AM - Comment(s)
It has been an intense 2 weeks. The CX or CRM or however you want to call it market got a serious makeover. After a long time without a tangible strategy, SAP announced a lot of things, starting with the intended acquisition of Emarsys, followed by an announcement about the release of a customer dat...
Data Rules - SAP acquires Qualtrics
11.13.18 11:32 AM - Comment(s)
