Every hype cycle produces its own comfortable silence, and this one has a good one: almost everybody is doing AI, and almost nobody will say out loud whether it worked. In our recent CRMKonvo with Jon Reed, co-founder of diginomica, we spent an hour poking at that silence, with Ralf Korb doing the p...
Blog tagged as Enterprise Software
Don't Step Into The Platform Trap: What Microsoft Build 2026 Could Mean for Your Next AI Stack Decision
Microsoft Build 2026 produced two announcements that, read together, describe something more interesting than the usual conference launch cadence: a plausible scenario in which enterprise AI stack decisions made in the next 12 months could become significantly harder to reverse. The operative word i...
Beyond the Honeymoon: Why Map Communications Bets on Zoho for a Decluttered Tech Stack
Recently, while on the ground in Austin, Texas, attending ZohoDay 2026, I had the pleasure of sitting down with Vaibhav Dani, the CEO of Map Communications. In the enterprise software ecosystem, we talk endlessly about digital transformation, but it is always refreshing to ground those lof...
Navigating the K-Shaped Economy: Zoho's Enterprise Strategy, AI, and True Value
During ZohoDay 2026 in Austin, I had the opportunity to sit down and chat with Tony Thomas, the head of Zoho US. Tony has been in this role for just over a year, navigating an economic and technological landscape that got ever more complex. Our conversation covered everything from shifting...
The New Enterprise Moat? Zoho's AppOS and Stack Sovereignty Signal the End of Fragmented SaaS
ZohoDay 2026 is in the books, and it has again been an intense two days of information and discussions, starting off with some impressive statistics. In time for its 30th anniversary, Zoho crossed the milestones of one million paying customers and an eye watering 150 million users. All this whi...


