Every so often a vendor conversation earns the word "useful," and this one flirts with it. On CRMKonvo #309, Pega's Matt Healy walked into a room of skeptics and, refreshingly, did not try to sell AI as pixie dust. He sold governance. Let me explain why that is the interesting part, and wh...
Blog tagged as Pegasystems
The news
At its PegaWorld conference in Las Vegas on June 8, 2026, Pegasystems announced Pega Infinity 26, which it says will be available in Q3 2026. The principal change is commercial: Pega is moving away from per-token pricing for its AI agents toward a flat charge per completed "case," ...
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