Blog tagged as Intercom

Intercom takes on Zendesk

08.23.20 6:25 AM - By Thomas Wieberneit - Comment(s)

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Intercom is a conversational relationship platform that helps businesses build better customer relationships through personalized, messenger based experiences. It’s the only platform that delivers conversational experiences across the customer journey, with solutions for conversational mark...

Mobile In-App Support - A brief Overview

04.21.17 4:19 PM - By Thomas Wieberneit - Comment(s)
In a mobile world, where the smartphone has become the command center of our lives support needs to be offered from directly inside the app, using in-app messaging. This way the advantages of being able to send relevant contextual information about the state of the app to the service agent and the a...

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