Blog tagged as Strategy

Does Zendesk enable a true human - AI partnership?

10.11.24 9:16 PM - By Thomas Wieberneit - Comment(s)

The news

On October 9, 2024, Zendesk held its AI Summit in New York’s Chelsea Industrial. The AI Summit is an event mainly for customers to inform themselves about what is new at Zendesk but also to network with each other. The event featured an interesting lineup of customer and partner speakers, he...

Is SAP on a steamroll?

07.24.24 5:30 PM - By Thomas Wieberneit - Comment(s)

The news

On Monday, July 22, 2024, SAP presented its numbers for Q2 and H1, 2024.

The highlights include:

  • Cloud backlog up by 28% (27% in Q1)
  • Total revenue up 10% (8% in Q1)
  • Cloud and software revenue up 10% (9% in Q1)
  • Cloud revenue up 25% (24% in Q1)
  • Cloud ERP suite revenue up 33% (31% in Q1)

This in combi...

Zoho - ready for enterprise prime time? What do customers say?

06.28.24 3:16 AM - By Thomas Wieberneit - Comment(s)

Zoho is well-known as a technology vendor for the SMB market. The company has products that support the whole range from single proprietors to larger companies. This range in itself is remarkable. For some time now, the company is diligently working on moving upmarket and to also support enterprises...

Zoholics 24 - exciting news from the Zohoverse

06.12.24 1:41 PM - By Thomas Wieberneit - Comment(s)

Zoho’s annual main customer event Zoholics took place in Austin, TX last week. The company presented updates to products and strategy and gave partners the opportunity to present themselves on a big show floor. In parallel to the event, Zoho published some interesting news about product enhancements...

SAP acquires WalkMe - a snap analysis

06.06.24 9:27 PM - By Thomas Wieberneit - Comment(s)

The News

On June 5, 2024, SAP announced that it entered into a definitive agreement to acquire WalkMe. Walkme is a leader in the digital adoption platform (DAP) market. DAPs are about the elimination of digital friction from workflows to turn the business application tech stack into a competitive adv...

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