In the past days two interesting articles around banks and banking innovation found their ways into my browser. One by Knowledge@Wharton on “How Banks Can Keep Up With Digital Disruptors” and the second one by Mobile Commerce Daily on “How four Australian banks are challenging Apple’s stranglehold o...
Blog tagged as Digital Transformation
Apple Pay holds Banks in Stranglehold! Really? Poor Banks
02.15.17 6:04 PM - Comment(s)
The Secret Sauce for Companies Lies in Distinguishing Themselves Where It Matters
09.01.16 1:46 PM - Comment(s)
Note: The below is an interview by Natalie Khomyk covering some nuts and bolts of CRM and digital transformation. It was originally published by Data2CRM on their blog. Thanks, Natalie for talking to me.Indeed, Thomas, you have an impressive and outstanding list of achievements, and truly ...
Digital Transformation. Heck, YES! But why?
04.27.16 2:22 PM - Comment(s)
Digital Transformation, much like customer journey mapping, customer engagement, customer experience management, is all the rage at the moment. Everybody - and their dog - talks about it. Including me ... but then I think the term is widely overused. The other ones, too. Many companies strive t...
