Blog categorized as Blog

The enterprise software market is currently intoxicated by a brand-new buzzword cocktail. If you walk the halls of any major European tech conference today, you will inevitably be assaulted by phrases like "data sovereignty" and "sovereign cloud." Software vendors are practically...

The e-commerce industry has been pushing the exact same shopping cart down the exact same digital aisle for the better part of two decades. We have endlessly debated the optimal color for a checkout button. We have deployed massive Customer Data Platforms (to track users across the web. We have impl...

As enterprises scramble to deploy AI, the Great AI Debate’s eighth installment reveals a widening gap between what vendors are selling and what actually works at scale. Dr. Michael Wu and Jon Reed spent this episode cutting through the hype around language models, domain expertise, and the fina...

Recently, while on the ground in Austin, Texas, attending ZohoDay 2026, I had the pleasure of sitting down with Vaibhav Dani, the CEO of Map Communications. In the enterprise software ecosystem, we talk endlessly about digital transformation, but it is always refreshing to ground those lof...

During ZohoDay 2026 in Austin, I had the opportunity to sit down and chat with Tony Thomas, the head of Zoho US. Tony has been in this role for just over a year, navigating an economic and technological landscape that got ever more complex. Our conversation covered everything from shifting...