Blog tagged as User Experience

CRM for SMB. The way it needs to be

03.22.21 3:25 PM - By Thomas Wieberneit - Comment(s)

Now this title is not a case of do a rhyme or get bitten but actually summarizes the topic pretty well. The CRMKonvos team had a long and good discussion with John Paterson, CEO of Really Simple Systems about the needs and wants of a CRM for SMBs.

Are the requirements that an SMB has really different...

Why Salesreps hate their CRM - and how to improve this

01.01.21 12:07 PM - By Thomas Wieberneit - Comment(s)

Many CRM systems are still well in the past. They do not do what their users, especially sales people want them to do. They do not see them as helpful. Why not? What can be done to improve the situation? The CRMKonvos team discusses with Denis Pombriant of Beagle Research.

Why do salespersons rather ...

The Value of Focus in A Platform World

12.01.20 4:22 PM - By Thomas Wieberneit - Comment(s)

Smaller enterprise software vendors today operate in a world where their fortunes may rise and fall on their ability to integrate with one or more cloud computing platforms. In many cases, having a connector or API for multiple platforms is a great means to survive and thrive. But it’s not the only ...

Salesreps still hate their CRM - Here's what to do about it!

10.13.20 4:31 AM - By Thomas Wieberneit - Comment(s)

Salesreps really love to feed data into their CRM system after a long day, or even during the week-end. They are truly looking forward to their weekly sales call with numbers that every single one of their colleague massaged themselves. They are obsessed with typing all sorts of entries into a quota...

New Relic invents APM - again

08.05.20 11:27 PM - By Thomas Wieberneit - Comment(s)

The News

On July 30, New Relic announced the delivery of its new Observability Platform, New Relic One. The platform has been redeveloped (‘reimagined’) to be more simple and integrated while retaining the power it already offered. New Relic One offers three core modules:
  • A highly scalable telemetry...

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