Blog tagged as Digital Transformation

Platform play - How everybody wants to rule the world

05.24.21 11:34 AM - By Thomas Wieberneit - Comment(s)

The CRMKonvos gang had the pleasure to host a show with R “Ray” Wang, one of the most renowned analysts of topics Digitalisation to Digital Transformation around. Ray is the CEO of Silicon Valley based Constellation Research Inc. He co-hosts DisrupTV, a weekly enterprise tech and leadership webcast ...

The "New Normal" and Data Driven Experiences

03.09.21 9:39 AM - By Thomas Wieberneit - Comment(s)

As a consequence of an organizational stuff up we had a CRMKonvo that was even better than could be expected in our wildest dreams. Our guests Sheryl Kingstone of 451 Research and Laurie McCabe of the SMB Group have a lot of data and insight to share about data driven experiences and what the digita...

The Dirty Dozen of 2021 Trends

01.18.21 2:41 PM - By Thomas Wieberneit - Comment(s)

It's that time of year again. And although I'm not really into trend articles, I think it's time this year to start thinking about what's going on in the worlds of customer experience and customer relationship management – and how it's affecting businesses and customers. Especially since I was also ...

Digitization, Digitalization, Digital Transformation - A Stake in the Ground

12.29.20 3:15 PM - By Thomas Wieberneit - Comment(s)

Since about February or March of Anno Domini 2020 we regularly hear about how the Covid crisis is driving “digital transformation”. You now might ask yourself why I put this term into quotes. Bear with me for a minute, it’ll be explained …

For sure, this crisis is forcing many a company into enabling...

Corona is over! And now? Trust, agility, and relevance are key

05.12.20 9:03 AM - By Thomas Wieberneit - Comment(s)
Let’s fast forward about 6 months and Imagine that the Corona crisis is over. Well, not really over, but being on a way of economic and especially psychologic recovery. There will be (yet another) new normal, a new equilibrium of life, personal as well as business. Societies, governments, economies ...

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