Blog tagged as CRM

Salesforce stock tanks after earnings report - a snap analysis

05.31.24 7:56 PM - By Thomas Wieberneit - Comment(s)

The news

On May 29, 2024, Salesforce reported its results for the first quarter of the fiscal year 2025. Highlights are

  • a total quarterly revenue of $9.133bn US, resembling a year-over-year growth of 11 percent
  • a current remaining performance obligation of $26.4bn US
  • a remaining performance obligation o...

SugarCRM and sales-i reimagine sales intelligence in a sweet move

05.22.24 10:30 AM - By Thomas Wieberneit - Comment(s)

The news

Today, May 22 2024, SugarCRM and sales-i announced the acquisition of sales-i by SugarCRM. sales-i is leading provider of a revenue intelligence solution that helps businesses maximize their revenue and profitability. It targets at making sales professionals more efficient and effective by p...

How SAP plans to win the CX game

11.06.23 5:52 PM - By Thomas Wieberneit - Comment(s)

The News

A lot is going on in the SAPverse during October and the early days of November 2023. First, SAP conducted its CXLive event with CX-related announcements, then the company reported good Q3/2023 figures, a new version of its CX software that includes new generative AI capabilit...

SugarCRM explains how the third wave of CRM adds value

10.19.23 3:19 PM - By Thomas Wieberneit - Comment(s)

The news

On October 4 and 5, 2023, SugarCRM held its Connected event followed by an analyst summit in London. The first day – Connected – was targeted mostly at customers while the second day focused on analysts. 

The event started off with an intense speech by Katherine Grainger, DBE, a Bri...

How a company matured with a little help of Zoho

06.06.23 5:41 PM - By Thomas Wieberneit - Comment(s)

Early May, technology vendor Zoho conducted its annual signature event Zoholics in Austin, TX. During this event, Marshall Lager and I had the opportunity to have a conversation with Jason Yoffy, director of engineering at RJG, a training and technology company that on one hand t...

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