Blog tagged as CRM

The future of CRM - as seen by Salesforce

06.14.18 10:17 AM - By Thomas Wieberneit - Comment(s)

The News

On June 13, 2018, during its annual Connections event, Salesforce announced a number of additions to their marketing cloud and their ecommerce and service clouds. The announcement goes into three main directions:
  1. Based on the strategic alliance that Google and Salesforce entered into in Nov...

SAPPHIRE 2018 - The Return of the Suite

06.07.18 12:34 PM - By Thomas Wieberneit - Comment(s)
SAPPHIRE 2018. In an Orlando convention center, far away from Walldorf SAP holds its annual conference, boldly going where no one has gone before. But enough of this poor allegation to Star Trek although it reasonably sets the tone. The first two days gave a deep view into the company strategy. Cond...

Adobe and Magento tie the knot - a great move

05.24.18 10:36 AM - By Thomas Wieberneit - Comment(s)

The News

On May 21, 2018 Adobe announced that it has entered a definitive agreement to acquire Magento Commerce. The obvious objective of Adobe is to integrate Magento’s commerce capabilities into their own experience capabilities. According to Brad Rencher, executive VP and general manger, Digital ...

CRMEvolution 2018 - A Good-Bye, a Hello, and some not so random Thoughts

04.16.18 11:50 AM - By Thomas Wieberneit - Comment(s)
Just back home from CRMEvolution it is time to do a little recap on this year’s instance of the conference. This year the conference was co-chaired by Paul Greenberg and Brent Leary, two of the most accomplished independent analysts and influencers around. And also two great persons! It is with a sa...

Clari - Nipping at Salesforce's Heels?

03.26.18 6:41 AM - By Thomas Wieberneit - Comment(s)
A brief while ago I had the chance of talking to Andy Byrne, CEO of Clari, about how AI can help making sales organizations more effective and efficient. Clari is a vendor of Opportunity-to-Close solutions. G2Crowd lists the company amongst the leaders of its Sales Analytics Software quadrant, while...

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