In the first part of this article, I explained why there is no metaverse (yet), although the idea is around for quite some years. Despite the current hype, it is just a re-emerging topic. Foundational technologies like VR are around since as long as the 50s although VR really entered our m...
Blog by Thomas Wieberneit
The Return of the Undead - Do they go B2B or B2C?
02.21.22 7:43 PM - Comment(s)
Metaverse - The Return of the Undead
02.07.22 6:21 PM - Comment(s)
There. Is. No. Metaverse.
I am sorry to be a party pooper but read me out.
It doesn’t exist. At least not yet. And not for quite some years to come. I am talking of a decade or more. Perhaps not ever. And whence it comes, it probably looks different from what we see now, and we will likely call it by ...
RPA - hot or not? Here are the ultimate answers
01.26.22 6:56 PM - Comment(s)
One of today's big business topics is robotic process automation. What is it? A boon or a thing? Where is the real value in applying RPA and how to do it right? So many questions that the #CRMKonvos team needed to ask Sebastian Eggert of SOGEDES.
It is no secret that RPA has its roots in UI based tes...
Medallia and Thunderhead for great CX
01.21.22 7:23 PM - Comment(s)
The News
On January 20, 2022 Medallia announced that it has entered into a definitive agreement to acquire Thunderhead, the leader in customer journey orchestration, or like the press release states it, leader in every-channel journey orchestration.
The transaction is expected to close in th...
The News
On January 18, 2022, Microsoft announced the intention to acquire Activision Blizzard with the vision of bringing the joy and community of gaming to everyone, for $95 per share, which equals a transaction value of $68.7 bn. This is a bit more than eight times of the revenue that Ac...
