A few days ago, together with a group of fellow analysts, I was invited to attend the 2020 Freshworks analyst days that covered a lot of ground from corporate vision through strategy and of course, some announcements for the Freshworks Refresh 2020 Global Virtual Conference. These announcements came...
Blog tagged as platform
Freshworks officially cool now in the club of platform vendors
11.10.20 10:12 AM - Comment(s)
Salesforce News on different Topics - But Hey, are they really different?
11.14.19 11:24 AM - Comment(s)
The News
In the past month, Salesforce made announcements around some interesting topics. First, beginning of October, the company introduced Einstein’s Guide to AI Use Cases, a web tool that is targeted at helping businesses identify viable use cases and provide some information about what it takes...Clash of Titans: Microsoft and SAP weigh in
08.28.18 10:37 AM - Comment(s)
A little recap
As it has been some time since I published Clash of Titans – Platform Play, the first part of this little series, let me start with a little recap. The business applications market, especially the CRM market, is evolving fast. CRM has morphed from concentrating on transactions to beco...Clash of Titans - Platform Play
08.14.18 10:52 AM - Comment(s)
A lot has evolved since my Clash of the Titans post that looked into how the big 4.5 (Microsoft, Oracle, Salesforce, SAP, and Adobe) and others are positioning themselves and their platform in the greater CRM arena. First, the commoditization of the business application has accelerated and the vendo...
Sharing Economy - A Rant
02.26.18 4:34 AM - Comment(s)
In the past weeks I have been to some events. Their main topic has been ‘digital transformation’, which is a term that currently gets used all over the place. The good news is that people mostly seem to have understood that digital transformation most of all is a business transformation, with IT bei...

