Blog tagged as Zoho

Zoho hosted its usual Analyst Day to coincide with the annual Zoholics event in Austin TX. You’ll likely have seen the announcements already, as well as some analysis of them; I’d like to focus on one set. Zoho has opened up beta access to a set of apps that are specifically targeted to serve solopr...

The following article is an excerpt of a White Paper by Customerization’s Kira Tchernikovsky. Kira is the co-founder and CMO of this Canadian consulting company that focuses on helping SMBs stand out through superior business automation.

You can download the full white paper here.

Customer experience ...

During the truly remarkable (pun definitely intended) TrulyZoho event I, of course had the chance to talk to some customers. One of these customers was Amit Rai of Tata Fiber, an Indian ISP. As the name suggests, Tata Fiber provides internet services through fiber. The company was founded in 2016 an...

The past 9 months have seen quite a rollercoaster in the tech industry. We have seen staggering profits, we continue to see stock buybacks, we have seen consolidation, mergers and acquisitions – and we have seen mass layoffs. Few of them were well handled or communicated. Even fewer showed any ...

During ZohoDay 2022, I had the chance to have a longer conversation with Graham Dallas, business development manager of the ABL Group. Graham was responsible for the implementation of ABL Group's new CRM system.

ABL Group is the result of a 2020 merger of AqualisBraemar ASA and the LOC Group. It is a...