Dreamforce 2023 has started. It is the first post-Covid physical Dreamforce. The event has more than 40,000 participants from all over the world, which is almost small, considering past events.
As usual, Dreamforce was opened by a keynote that was accompanied by a flurry of announcements. In ...
During the Salesforce AI Day on June 12 as well as the Salesforce AI Industry Analyst Forum on June 20, Salesforce provided a lot of interesting information on how the company addresses the challenge – or should I say problem – of trust into artificial intelligence. Salesforce sees this gap ...
In the course of the last year or three, I have written a few times about the supply chain and how it affects the customer experience, sometimes badly so. In my last article ‘the impact of the supply chain on the customer experience’, I explained some of the issues and laid out a couple of high leve...
The enterprise software world is one where few, if any, companies can stand alone. Cloud computing has greatly increased the availability and usability of business applications. However, no vendor can claim to supply a complete homegrown solution. The SaaS world is one of partnerships. Partnerships ...
