Blog tagged as Strategy

SAP is dead - long live SAP

01.25.24 11:30 AM - By Thomas Wieberneit - Comment(s)

The News

On January 23, 2024, SAP announced the results of its Q4 and fiscal year 2023, along with an update of the company’s 2025 ambition. The ambition includes a shift of focus on key strategic growth areas and a restructuring program. This program will cost around 2.2 billion dollar and...

The Generative AI Game of Thrones - Is OpenAI toast?

11.20.23 2:00 PM - By Thomas Wieberneit - Comment(s)

The News

This has been an exciting weekend for the generative AI industry. On Friday November 17, OpenAI announced that the company fired its figurehead CEO Sam Altmann and appointed Chief Technology Officer Mira Murati as interims CEO in a surprise move. The press release states that Altma...

Relevance, reliability, responsibility are key for AI - the SAP way

11.10.23 3:34 PM - By Thomas Wieberneit - Comment(s)

The News

A lot is going on in the SAPverse during October and the early days of November 2023. First, SAP conducted its CXLive event with CX-related announcements, then the company reported good Q3/2023 figures, a new version of its CX software that includes new generative AI capabilities got release...

How SAP plans to win the CX game

11.06.23 5:52 PM - By Thomas Wieberneit - Comment(s)

The News

A lot is going on in the SAPverse during October and the early days of November 2023. First, SAP conducted its CXLive event with CX-related announcements, then the company reported good Q3/2023 figures, a new version of its CX software that includes new generative AI capabilit...

SugarCRM explains how the third wave of CRM adds value

10.19.23 3:19 PM - By Thomas Wieberneit - Comment(s)

The news

On October 4 and 5, 2023, SugarCRM held its Connected event followed by an analyst summit in London. The first day – Connected – was targeted mostly at customers while the second day focused on analysts. 

The event started off with an intense speech by Katherine Grainger, DBE, a Bri...

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