Blog tagged as Machinelearning

eCommerce is Dead! Long live iCommerce!

04.07.17 1:10 PM - By Thomas Wieberneit - Comment(s)
My new column article on how to take advantage of AI and MachineLearning in eCommerce is live on CustomerThink. It gives you background and actionable information, answering pressing questions like 'Where does AI come into the picture'?
Not wanting to spoil, here a little hint: There is far more t...

DRU Assist - A Customer Experience

03.30.17 12:58 PM - By Thomas Wieberneit - Comment(s)
A few weeks ago Domino’s Pizza announced that they introduced conversational AI capabilities in their ordering process to enhance the customer experience. DRU Assist, a Virtual Assistant that is powered by Nuance Technology’s Nina Intelligent Virtual Assistant technology. Of course that caught my in...

Google and SAP - A Marriage in the Clouds

03.10.17 4:58 PM - By Thomas Wieberneit - Comment(s)
On Mach 8, 2017, SAP and Google announced another marriage in the cloud during Google’s Cloud Next event: SAP HANA is certified on Google’s Cloud Platform GCP, and is generally available now. SAP Cloud Platform and more products and solutions are to follow. The Google Cloud Launcher marketplace will...

Gartner MQ BI and Analytics Platforms - Lots of Movement

02.22.17 4:43 PM - By Thomas Wieberneit - Comment(s)
Last week Gartner published the updated version of its Magic Quadrant for Business Intelligence and Analytics Platforms, and I need to say that there has been a lot of movement in both directions, up as well as down. There has been a lot of reshuffling especially in the Visionaries quadrant. This ca...

Another Strong Year for SAP

01.25.17 3:54 PM - By Thomas Wieberneit - Comment(s)
On January 24, 2017 SAP released its results of their fiscal year 2016 – and the fourth quarter thereof. In a nutshell SAP:
  • Delivered to its increased 2020 guidance
  • Had an increase of 31 per cent in cloud subscription and support revenue, while still being able to increase the software license an...

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