Blog tagged as ECommerce

eCommerce is Dead! Long live iCommerce!

04.07.17 1:10 PM - By Thomas Wieberneit - Comment(s)
My new column article on how to take advantage of AI and MachineLearning in eCommerce is live on CustomerThink. It gives you background and actionable information, answering pressing questions like 'Where does AI come into the picture'?
Not wanting to spoil, here a little hint: There is far more t...

Forrester Wave CRM Suites for Mid-Sized Businesses - What it Means

12.01.16 2:08 PM - By Thomas Wieberneit - Comment(s)
Finally, the much-anticipated Forrester Wave on CRM Suites for Mid-Sized Businesses Q4/2016 has been published by Kate Leggett and her team at Forrester Research. Besides the usual suspects Oracle, Microsoft, Salesforce, and SAP it covers 7 more vendors that fulfil Forrester’s definition of a CRM su...

Categories

Tags