The news

On Monday, July 22, 2024, SAP presented its numbers for Q2 and H1, 2024.

The highlights include:

• Cloud backlog up by 28% (27% in Q1)
• Total revenue up 10% (8% in Q1)
• Cloud and software revenue up 10% (9% in Q1)
• Cloud revenue up 25% (24% in Q1)
• Cloud ERP suite revenue up 33% (31% in Q1)

This in combi...

The news

On May 29, 2024, Salesforce reported its results for the first quarter of the fiscal year 2025. Highlights are

• a total quarterly revenue of $9.133bn US, resembling a year-over-year growth of 11 percent
• a current remaining performance obligation of $26.4bn US
• a remaining performance obligation o...

It is this time of the year. Everybody (and their dog), has some predictions for 2024. As you can guess, reading this, I am participating in this game.

Last year, I published three humble wishes to better the industry – and I am sad to say, that my three wishes stay wishes also in 2024. I’d say that ...

Zoho is well known as a vendor for business applications geared towards SMBs. As many other companies do, Zoho wants to support the upper mid-market and enterprises, too. After all, successful SMBs may grow into become enterprises and that might attract other enterprises. So, there are a good number...

The following article is an excerpt of a White Paper by Customerization’s Kira Tchernikovsky. Kira is the co-founder and CMO of this Canadian consulting company that focuses on helping SMBs stand out through superior business automation.

You can download the full white paper here.

Customer experience ...