Blog tagged as CRM

SugarCRM Analyst Summit 2022: Bring Out Your Customers!

11.16.22 6:25 PM - By Thomas Wieberneit - Comment(s)

The world is getting back to normal, which means two things: Vendors are shifting back to in-the-flesh conferences, and I’m writing again. The convergence of these two facts leads to me cranking out a short blog about SugarCRM’s Analyst Summit, held Nov. 10 in Santa Cruz, CA.

The real highlight of ...

UX and CRM - How to make them a match

09.09.22 3:29 PM - By Thomas Wieberneit - Comment(s)

When talking about CRM systems, people – especially managers – mostly think about functions, features, and control. How can a process be supported and managed? How can I get good analytics out of the system? Does it fit into the existing IT landscape?

These and many similar questions take precedence ...

How (and why) a marine consultancy made Zoho core of their business

08.25.22 12:55 PM - By Thomas Wieberneit - Comment(s)

During ZohoDay 2022, I had the chance to have a longer conversation with Graham Dallas, business development manager of the ABL Group. Graham was responsible for the implementation of ABL Group's new CRM system.

ABL Group is the result of a 2020 merger of AqualisBraemar ASA and the LOC Group. It is a...

How to make Zoho a business's operating system

08.17.22 1:03 PM - By Thomas Wieberneit - Comment(s)

During ZohoDay 2022, I had the chance to have a longer conversation with Adi Mula, founder and CEO of Foodhub.

If you do not want to read too much but prefer watching the edited interview, you can do so here.

Similar to GrubHub and DoorDash, Foodhub allows residents of the UK, Indi...

How to "Zoho-matize" a business

08.12.22 12:51 PM - By Thomas Wieberneit - Comment(s)

During ZohoDay 2022, I had the chance to have a longer conversation with Elie Katz, founder and CEO of National Retail Solutions, NRS.

if you do not want to read too much but prefer watching the edited interview, you can do so here.

NRS was founded in 2015 and has  since then grown...

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