The world is getting back to normal, which means two things: Vendors are shifting back to in-the-flesh conferences, and I’m writing again. The convergence of these two facts leads to me cranking out a short blog about SugarCRM’s Analyst Summit, held Nov. 10 in Santa Cruz, CA.
The real highlight of ...
Blog tagged as CRM
SugarCRM Analyst Summit 2022: Bring Out Your Customers!
11.16.22 6:25 PM - Comment(s)
UX and CRM - How to make them a match
09.09.22 3:29 PM - Comment(s)
When talking about CRM systems, people – especially managers – mostly think about functions, features, and control. How can a process be supported and managed? How can I get good analytics out of the system? Does it fit into the existing IT landscape?
These and many similar questions take precedence ...
During ZohoDay 2022, I had the chance to have a longer conversation with Graham Dallas, business development manager of the ABL Group. Graham was responsible for the implementation of ABL Group's new CRM system.
ABL Group is the result of a 2020 merger of AqualisBraemar ASA and the LOC Group. It is a...
How to make Zoho a business's operating system
08.17.22 1:03 PM - Comment(s)
How to "Zoho-matize" a business
08.12.22 12:51 PM - Comment(s)

