Blog tagged as CEM

Here's why Nimble is so successful

07.06.18 9:31 AM - By Thomas Wieberneit - Comment(s)

The News

In the past few weeks there have been two interesting announcements by Nimble. First, on June 14, 2018 Nimble announced a partnership with Velosio, one of the largest Microsoft Dynamics VARs in North America. Velosio and Nimble entered into a global reseller agreement. As a part of this agr...

Rethink CRM to be CEM

03.14.18 11:24 AM - By Thomas Wieberneit - Comment(s)
Businesses are in a difficult situation. Today’s customers demand more experiences and contextually relevant engagements than they are equipped to deliver. The secret behind the abbreviation CEM is more important than ever. This places the businesses on a difficult and challenging trail that they ne...

Nimble Mobile CRM 3.0 - A Quantum Leap?

02.16.18 11:33 AM - By Thomas Wieberneit - Comment(s)

The News

On February 14, 2018 Nimble announced the launch of Nimble Mobile CRM 3.0, their new powerful mobile contact, relationship and pipeline manager for Office 365 and G-Suite. The company also announced a bundling of PieSync’s B2B cloud integration platform to become an end-to-end social relati...

Customer Experience is a Platform Play - Always Was

02.07.18 11:37 AM - By Thomas Wieberneit - Comment(s)
The most important tool that enterprise software vendors have in their respective arsenals is their platform. While Vinnie Mirchandani rightfully states that Enterprise Software Platforms have so far underwhelmed, Denis Pombriant proclaims them the new battleground. In my opinion it is not that new ...

SAP acquires Gigya - A Snap Analysis from Down Under

10.10.17 12:43 PM - By Thomas Wieberneit - Comment(s)

The News

Well, it is already more than two weeks ago that this news hit the wires, but SAP announced the acquisition of Gigya, a leading Customer Identity and Access Management (CIAM) platform vendor. Gigya got placed in the top position of Forrester’s Wave for Customer Identity and Access Managemen...

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