The e-commerce industry has been pushing the exact same shopping cart down the exact same digital aisle for the better part of two decades. We have endlessly debated the optimal color for a checkout button. We have deployed massive Customer Data Platforms (to track users across the web. We have impl...
Blog tagged as AI Agents
Agentic Commerce: A Genuine Paradigm Shift or Just Another Vendor Pitch?
03.18.26 4:49 PM - Comment(s)
AI Agents: Finally, a Digital Assistant That Doesn't Just Sound Smart?
09.19.25 5:34 PM - Comment(s)
So, the time of agentic AI has come?
What does this mean? Not for businesses, but for business users. These days, the main tool in the quiver of every business user in an enterprise is … the web browser. Initially web interfaces to business software and then SaaS software has seen to this.
The result?...
Creatio goes agentic but adds an interesting twist
07.01.25 11:00 AM - Comment(s)
The news
On June 25, Creatio announced the launch of version 8.3 of its platform, dubbed as the “Twin release”. The release features new prebuilt role-based AI agents, a unified conversational interface, and AI-powered no-code development tools. These new capabilities are natively embedded into the c...
Agentforce 3 - finally ready for the enterprise?
06.28.25 6:13 PM - Comment(s)
The news
On June 23, 2025, Salesforce announced Agentforce 3, the third iteration of its Agentforce platform. Agentforce 3 is a major upgrade to Salesforce’s digital labor platform. It gives customers the visibility and control that is needed to scale AI agents that already have proven useful at many...
Data Wars: SAP Vs. Salesforce In The AI-Driven Enterprise Future
06.03.25 12:06 PM - Comment(s)
The past weeks certainly brought a lot of news, with SAP Sapphire and Salesforce's surely strategically timed announcement of acquiring Informatica, ranging at the top. I have covered both in recent articles.
The enterprise software landscape is crackling with energy, and Artificial Intelligence (AI)...
