Thomas Wieberneit

Blog by Thomas Wieberneit

How to create great virtual events

01.19.21 5:37 PM - By Thomas Wieberneit - Comment(s)

This time, the CRMKonvos gang had a long and good chat with Jon Reed, co-founder of diginomica, one of the premier media outlets that serve the information needs of enterprise leaders in a digital era.

Together, we have attended a good number of virtual events, which led to different experiences. Jon...

The Dirty Dozen of 2021 Trends

01.18.21 2:41 PM - By Thomas Wieberneit - Comment(s)

It's that time of year again. And although I'm not really into trend articles, I think it's time this year to start thinking about what's going on in the worlds of customer experience and customer relationship management – and how it's affecting businesses and customers. Especially since I was also ...

Great CX from an Oracle point of view

01.16.21 5:12 PM - By Thomas Wieberneit - Comment(s)

The CRMKonvos team started into the new year talking with Daniel Renggli, Director Field Marketing North at Oracle. As we all know, Oracle has a vast range of solutions across the whole value chain and is one of the few that can (almost) support a whole enterprise with its solution. Oracle was also ...

Why Salesreps hate their CRM - and how to improve this

01.01.21 12:07 PM - By Thomas Wieberneit - Comment(s)

Many CRM systems are still well in the past. They do not do what their users, especially sales people want them to do. They do not see them as helpful. Why not? What can be done to improve the situation? The CRMKonvos team discusses with Denis Pombriant of Beagle Research.

Why do salespersons rather ...

Digitization, Digitalization, Digital Transformation - A Stake in the Ground

12.29.20 3:15 PM - By Thomas Wieberneit - Comment(s)

Since about February or March of Anno Domini 2020 we regularly hear about how the Covid crisis is driving “digital transformation”. You now might ask yourself why I put this term into quotes. Bear with me for a minute, it’ll be explained …

For sure, this crisis is forcing many a company into enabling...

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