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CRMKonvos - Raj Balasundaram on AI in Marketing and more

11.06.20 1:04 PM - By Thomas Wieberneit - Comment(s)

It was a Tuesday again. This time Ralf Korb and I greeted Raj Balasundaram, Senior Vice President of AI at Emarsys as our guest - and had a second one, but more on this special appearance below.

Of course we were interested in both sides, Emarsys, the marketing automation company ...

CRMKonvos - Latin American expert insights: How different is this market?

11.02.20 9:11 AM - By Thomas Wieberneit - Comment(s)

Ralf Korb and I had a special guest in Jesus Hoyos, long time CRM practitioner and analyst who works from Mexico and Florida. Jesus concentrates on the Latin American and North American markets.

Apart from being a genuinely great person, he had a lot of interesting topics to cover, starting...

CRMKonvos - Bob Stutz and Esteban Kolsky of SAP are talking straight

10.26.20 11:15 PM - By Thomas Wieberneit - Comment(s)

In this episode Ralf Korb, Marshall Lager and I had two very special guests: Bob Stutz, president of SAP's CX group, who shapes the CRM industry for more than 20 years now and Esteban Kolsky, former analyst, both independently and at Gartner. Esteban has deep roots...

CRMKonvos - SugarCRM and its cool future beyondCXM

10.14.20 10:01 PM - By Thomas Wieberneit - Comment(s)

CRMKonvos Nr.18 - KI, #beyondCXM perspectives and opportunities with more dynamics are coming up. This time in our focus: The SugarCRM Story and the node.io integration.

In this CRMKonvos Ralf Korb and Thomas Wieberneit talked with SugarCRM CEO Craig Charlton and CTO Rich Green about the past, presen...

Salesreps still hate their CRM - Here's what to do about it!

10.13.20 4:31 AM - By Thomas Wieberneit - Comment(s)

Salesreps really love to feed data into their CRM system after a long day, or even during the week-end. They are truly looking forward to their weekly sales call with numbers that every single one of their colleague massaged themselves. They are obsessed with typing all sorts of entries into a quota...

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