Blog categorized as Analysis

Why TikTok is a fit for Microsoft, Walmart and Oracle

09.15.20 3:41 AM - By Thomas Wieberneit - Comment(s)
Will ByteDance be able to sell some of its non-Chinese TikTok business or not? TikTok, the app that is all the rage with millenials who post thirty second movie clips and seem to have tremendous fun with it. And which got valued at more than $ 50 bn US before it was threatened with a ban in the US. ...

Zoho Workplace - David has swung his sling

09.13.20 5:58 AM - By Thomas Wieberneit - Comment(s)

The News

On September 10, 2020 Zoho announced Zoho Workplace, a new cloud based product bundle that is targeted at making a workforce more effective and efficient by bundling collaboration, productivity, and communication tools into one integrated set. As a part of this release Zoho enriched the app...

Salesforce brings its Field Service solution forward by a notch or two

09.04.20 8:52 AM - By Thomas Wieberneit - Comment(s)

The News

On September 1, 2020 Salesforce announced its next round of updates to its Field Service Management solution. Eric Jacobson, Salesforce VP Product Management, Field Service  and Gary Brandeleer, Senior Director Product Management, Field Service gave me an interesting briefing and demo ...

SugarCRM supercharges its AI by acquiring Node.io

08.25.20 9:52 AM - By Thomas Wieberneit - Comment(s)

The News

On Monday, August 24th, 2020 SugarCRMannounced the acquisition of node.io. I had the pleasure to get pre-briefed by Craig Charlton, CEO SugarCRM and Rich Green, Chief Product Officer and CTO SugarCRM about this topic. Node was founded in 2014 with significant expertise, including ex-Google ...

Intercom takes on Zendesk

08.23.20 6:25 AM - By Thomas Wieberneit - Comment(s)

The News

Intercom is a conversational relationship platform that helps businesses build better customer relationships through personalized, messenger based experiences. It’s the only platform that delivers conversational experiences across the customer journey, with solutions for conversational mark...

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