This time, the CRMKonvos gang had a long and good chat with Jon Reed, co-founder of diginomica, one of the premier media outlets that serve the information needs of enterprise leaders in a digital era.

Together, we have attended a good number of virtual events, which led to different experiences. Jon has written about virtual and hybrid events, we have our opinions. So what is better than having a frank discussion on what to do, what not, how to measure, what to measure.

Of course, this easily touches the hot topic of personalization, and then AI driven personalization and AI in general.

A long and very good conversation with one of the most influential thought leaders.

Enjoy, as it is highly informative!